The 13 Coins "Resort"/Airport Hotel advertised a spa and a resort atmosphere on the trip site I booked my stay at. I chose this because it was: a)reasonably priced, b) had an airport shuttle, c) included meals, d) said there was a spa, e) it looked nice in the pics.
WRONG ANSWER!
Let me begin with the room. I have NEVER been in a more depressing room in my life! There was only window at the far end of the room and it overlooked another building. There was no natural light coming into the room, so leaving the curtains closed made no difference. There WAS a tub, but I could never get the air conditioning cool enough to even think about it. It turns out that the "spa" was a place down the road that was closed. I had to walk about half a mile and cross an 8 lane highway (really, no kidding, they have few crosswalks and fewer overpasses) to get to a mall. The mall was awesome and so I spent 2 days wandering the mall for lack of anything better to do. So much for fun and relaxation.
When I went downstairs to get my "included breakfast", they were very confused and brought me a check. It was edible, but not very good. At least there were good restaurants at the mall. While I was wandering about I saw some folks walking around in costumes. There was some sort of "show" going on, and all I could think was "OMG, MY GAYS~!"
I did manage to find a club with live music and was able to watch a Thai blues player that was awesome and the cocktail with thyme was outstanding.
I did manage to get a wash and blow dry, but that was about all I really accomplished. I was terribly disappointed and wrote a scathing review. I was so unhappy, I decided to check out at 11:00am and simply head to the airport. I would rather hang out there for my 3:40am flight then spend another moment at the neither spa nor resort...LOL When I went to check out, I was presented with a bill and they insisted I owed them for my entire stay. I showed them the receipt and they insisted my meals were not included. I opened my email on my phone and showed them the booking confirmation and the rate I was quoted. After finally deciding that I might actually have paid in full, they wanted to give me the 300 Bhat for the key refund. I told them to keep it and to let me leave to get a cab. Apparently, the airport shuttle, or taxi, in actuality, was not included either. I told them I would pay for my own cab and left. When I got home, I was contacted by the booking site and told the resort had reported me as a no-show and wanted the no-show fee. I told them that was bull and sent the picture of my cab in front of the place!
BTW, cabs in Thailand are a bright pink!
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